Steven Ee’s Blog for FM Practitioners

Hi, I was away on 9th (Singapore’s National Day) & 10th Aug, to be with a group of wonderful learners, in Malaysia, doing a 2 days workshop on “Managing SLA in Facilities During Tough Times”

We had a great time of learning and sharing. Some pointer shared are:

• know what FM is, in accordance to IFMA definition & its core competencies (in a very short time)
• know the benefits & why SLA for FM
• SLA may be a potential strategy to transform what FM often viewed as cost centre to PROFIT Centre.
• The importance to be mindful of the Critical Success Factors to support, the KPIs in supporting the core business functions and enabling them to successfully align with the business objectives and goals.
• In tough times, FMers ought to be flexible and adaptable to change. Know that FM is a management discipline….beyond the bolts and nuts.
• Important: What not measured cannot be managed

I like to thank the following wonderful, fellow FMers and learners, for being so participative and supportive towards the success of the workshop:

• Sabri, Rafi, Reza, Nelson, Moly
• Krishna, Anto, Ibrahim, Faizal, Izwan
• Karam, Elly, Rai, Alif, Shariri & Vanz

To Your FM Success!

Steven Ee

Making a Difference in FM…..

Hi,
Welcome for dropping by stevenee.com and I look forward to hearing from you.

Write in to steven@stevenee.com for your comments, feedback or suggestions.

As FM practitioners, let get connected, stay connected and together, let’s make a difference in facility management.

To Your FM Success!

Steven Ee

The IFMA-Singapore Chapter’s Annual General Meeting was held last Friday, 9th July at the NUSS @ Suntec City.

As the Professional Development Chair, on of the report that I presented was on the IFMA credentials awarded in Singapore. To date, there are approx. 51 FMPs and 11 CFMs in Singapore.

One of the significant breakthrough was the jointly organised BCAA-IFMA Regional Conference whereby one of the highlight was the signing of MOU between the Building & Construction Authority’s CEO and IFMA’s CEO. That marks a recognition and awareness with the local government authority.

For term 2010/11, I have been voted as IFMA-Singapore Chapter’s Vice-President. It’s been my privilege to be able to serve in the committee. In this new role, I will press on to continue to raise the profession of FM to be recognised as value-add and business advantage to organisation.

Together, let’s make a difference in FM!

Steven Ee

Some of you may be wondering what I’ve been busy about lately…..

Yes, I am taking on learning and be an ACTA Trainer and Curriculum Developer by IAL. That is to continually improving on my skills, knowledge and attitude to ensure Instructor-led training is done successfully. In doing that I believe  it can result in enhanced performance, investment of time, money and opportunity and motivation of trainees.

In striving to become an outstanding Instructor (Facilitator, Trainer) can be very challenging. We must continually observe the competencies (eg IBSTPI) as Instructor, to:

• Anaylse course materials and learner information
• Ensure preparation of the instructional venue
• Establish and maintain credibility as Instructor
• Manage the learning environment
• Demonstrate effective communication skills
• Demonstrate effective presentation skills
• Demonstrate effective questioning skills and techniques
• Respond appropriately to learners’ need for clarification or feedback
• Provide positive reinforcement and motivational incentives
• Use instructional methods appropriately
• Use media effectively
• Evaluate learner performance
• Evaluate delivery of instruction
• Report evaluation information

I look forward to continually increase value to learners and to their organisation, in facility management.

To Your Success!

Steven Ee

…making a difference in FM

Thanks to those who mentioned to me to put up my social network involvement.

Currently, I’m inolved in LinkedIn and you can find my involvement through facebook, under FMS Associates Asia Pte Ltd,  http://www.facebook.com/pages/Singapore-Singapore/FMS-Associates-Asia-Pte-Ltd/119871544709748 .

Those of you who are in LinkedIn, let’s get connected. For those who wish to receive monthly newsletter relating to Facility Management, please log on to http://www.fmsolutions.biz/Newsletters.html to sign up. There are many good and valuable information there about facility management.

To Your FM Success!

Steven Ee

……making a difference in FM

Many a times when we have been asked to give a presentation, some of us (including myself) tend to find organisation and flow in the talk challenging.

Over times, I began to adopt the below general simple format to help me organise in my presentation:

1. Open: Present the objectives of the talk

2. Key Points: State 3 - 5 major areas my talk will cover

3. Details: Discuss the details of each key points.

4. Example: Give at least one example, whenever appropriate, to the audience so that they can understand better.

5. Close: Recap my key points

6. Next steps: Tell the group what will be happening next.

I hope that helps. Keep the questioning coming. Let’s share & learn.

To Your FM Success!
steven@stevenee.com

“Making a Difference in Facility Management”

Hello to ALL!

This blog is still live. Thanks to those who concern and feedback…..

I’m back and I will catch up with where I’ve stop. Yes, it’s been a long while and I’m excited to share the experiences and learnings that I’ve been through over the last months.

A good friend of mine, David Cassavant, from the USA, shared with me his recent teleseminar on ”The Swine Flu Pandemic: Urban Myths and Real Solutions for Preparing Your Business”. He has sent me the recorded teleseminar and its power-point slides. Here is the link: www.wpsac.org/swine 

Enjoy! I will catch up soon.

To Your FM Success!

Steven@stevenee.com

“Making a Difference in Facility Management….”

What did I speak on during the Facility Management 2009 Conference?

I was privilege to start off the conference by sharing on how we as FM practitioners can possibly overcome financial challenge in managing facilities efficiently by:

1. Explaining the potential of the practice of FM as a value-added function and business advantage to organisations
2. Reducing Costs while giving quality services
3. Shifting from preventive maintenance to pro-active maintenance
4. Battling with increasing energy costs
5. Identifying facility management goals that align with corporate goals
6. Maintaining a competitive edge while providing efficient facilities

It was a challenging delivery for me as I was requested to address the above concerns with 40 mins. My goal for the presentation was not to impress but impress upon fellow FM practitioners that this is the time that we can demonstrate our value-add capabilities and potential advantages to our organisations. 

To Your FM Success!

steven@stevenee.com

“making a difference in facility management….”

Hello, I know it’s been a long silence…..one reason is because I was involved in the FM2009 Conference jointly organised by Ahrals & IFMA-Singapore Chapter. Thanks for your concerns.  I will catch up with the questions posted to me.

As a Speaker   

As a Moderator for Panel Discussion

It was a good learning experience from the FM experts which include representatives from the BCA, NUS, SIArch, Premas, CPG, Temasek, and well known private organisations. The theme was “Managing Through the Economic Crisis” , which I thought is timely and appropriate for FM professionals to get together to learn and share.

Topics delivered include:

- Overcoming financial challenges in managing facilities efficiently

- Looking into the benfits of otsourcing facilities

- Sustainable facility management for improved profit and improved CSR

- Facilities Management of PPP Projects

- Global solutions for strategic property and facilities management

- Understanding the responsbilities of facilities managers under the Worksplace Safety & Health Act

- Holistic approach in designing of physical protectio system

- Security solutions that enhance FM

- BCA Green Mark guidelines for existing buildings

- Performance benchmarking and best practices for facility construction projects

- Paving the way forward for intelligent facilities

- Green solutions for a “Sustainable Tomorrow” faciities

From the topic current topics of interest also indicates the trend of FM as we are experiencing the financial crisis.

Catch up soon.

To Your FM Success!

steven@stevenee.com

“making a difference in facility management….”

Hello FM Practitioners,

Welcome back to this blog. In responding to enquiries about information on IFMA credential programs - FMP & CFM, I have created a slide show. The presentation will explain briefly the credential programs, their entry requirement and the competencies covered. Also, the presentation shows the learning environment that participants will undergo.

Please email this link to your colleagues,friends, whoever who may be keen in FM credential programs.

Keep your questions, queries coming. I will do my best to cover them.

To Your FM Success!
steven@stevenee.com

Making a Difference in Facility Management…..